Privacy Policy
(Compliance with the UK Data Protection Act)
Introduction
This privacy policy outlines how T.C. Campers Ltd uses and protects any information that you provide us.
We are dedicated to ensure your privacy is protected. When we request certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. T.C. Campers Ltd may update this policy periodically by updating this page. You should review this page periodically to ensure you are satisfied with any changes.
Data Controller
The data controller responsible for personal data collected through this website and services is T.C. Campers Ltd, registered at 9 Castlehill Road, Walsall, WS99DA. For any data protection queries, please contact us at info@tccampers.com or 07777 159 304.
Information we may collect
We may collect the following information when you make a booking with us:
~ Your name, address and contact details including phone number and email address.
~ Driving licence information including date of birth, NI number, occupation and nationality.
~ Demographic information such as postcode, preferences, and interests.
~ Digital images of driving licences, passports, ID documents, and proof of address.
~ Other information relevant to customer surveys and/or offers.
What we do with the information we collect
We require this information to understand your needs and provide you with a better service, particularly for the following reasons:
~ Internal record keeping for our Vehicle Hire Contract.
~ We may share your information with our insurance broker Alan Boswell.
~ We may use the information to improve our products and services.
~ We may periodically send promotional emails about new products, special offers or other information we think you may find interesting using the mail address you have provided.
~ From time to time, we may also use your information to contact you for market research purposes via email, phone, or post.
~ We may use the information to customize this website according to your interests.
~ CCTV footage and data from our trackers would only be shared with the police and our insurers in the event of an alleged crime having taken place.
Consent
You consent to T.C. Campers Ltd holding your details under the following circumstances:
~ Making a booking with T.C. Campers Ltd.
~ Hiring a vehicle with T.C. Campers Ltd.
~ Arriving at T.C. Campers Ltd premises.
Security
We are committed to ensure that your information is secure. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Cookies
Our website uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. We use both session and persistent cookies on our website.
Third Party websites
This website includes hyperlinks to, and details of, third party websites. We have no control over, and are not responsible for, the privacy policies and practices of third parties. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and review the privacy statements applicable to the websites in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
~ If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us and using the unsubscribe options in emails sent.
~ We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about third parties which we believe you may find interesting if you indicate that you wish this to happen.
~ You may request details of your personal information which we hold about you under the Data Protection Act 1998 / GDPR.
~ There are no fees or charges for the first request, but additional requests for the same data may be subject to an administrative fee. If you would like a copy of the information we held on you, please email us at info@tccampers.com.
~ If you believe that any information we hold on you is incorrect or incomplete, please email us as soon as possible. We will promptly correct any information found to be incorrect.
~ We will keep any information we hold on you for 7 years.
Disclaimer
If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern T. C. Campers Ltd's relationship with you regarding your use of this website.
The terms and conditions of use of this website
~ The content of the pages of this website is for your general information and use only. It is subject to change without notice.
~ Neither we nor any third parties will provide any warranty or guarantee as to the accuracy, relevance, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
~ You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
~ Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through our website meet your specific requirements.
~ Our website contains material which is owned by or licensed to T.C Campers Ltd. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
~ All trademarks reproduced in this website, which are not the property of, or licensed to the T.C. Campers Ltd, are acknowledged on the website.
~ Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.
~ From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked third party’s website(s).
~ Your use of this website and any dispute arising out of such use of the website is subject to the laws of England.
~ Under no circumstances will we be liable for any loss or damage, including but not limited to indirect or consequential loss or damage, or any loss or damage arising from the loss of data or profits, arising out of or in connection with the use of this website.
~ Through this website you are able to link to other websites which are not under the control of T.C. Campers Ltd. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
~ Every effort is made to keep the website up and running smoothly. However, we take no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control
Amendments
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy.
Contact
If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to info@tccampers.com or by post to T.C. Campers Ltd, 9 Castlehill Road, Walsall, WS99DA.
Effective date: 22nd January 2025